An online appointment system is an integral part of dental websites. It is through this system that your patients will book an appointment with you to consult about their dental problems. Without the scheduling system on your website, you stand to lose many patients who would rather deal with an appointment system than talk to a receptionist or your secretary.
But it isn’t easy to find the best appointment system for your dental website. There are many platforms out there that you can integrate into your website. What is the best system? The answer depends on what you’re looking for and what features your patients would like to see on your website. Choosing an appointment system is a critical process for the success of your dental websites.
Do a Free Trial
Most of the systems will offer a free trial of their products. Sign up for a free trial and start accepting bookings from your patients. But what you need to do is to ask your patients to fill up a survey regarding this booking system. Ask them what their experience was like and what features they would like to see on their next visit. Their answers will tell you whether to keep this current system or not. When your trial period ends, you can either follow it up with a subscription or try another product.
Know the Targeted Businesses
What is the target business of the appointment system you just tried? If it is being used for hotels and restaurants, it might not be the best system for a dental clinic such as yours. Try to look for a system that other dental websites are using. If most of the dental websites are using a particular appointment system, that means it might be the best one in the industry. You can also look at the reviews and recommendations of other people in your industry. Listen to them as they know what works and what doesn’t.
Look for Important Features
One of the most important features of an appointment system for dental websites is the capability to sync with the user’s calendar. This means that the patient’s personal calendar will remind him that an appointment is coming up. The platform should also be user-friendly so even senior citizens will have an easier time scheduling an appointment with you. It should also be able to process payments and do an inventory of the products and services currently in your system. Finally, it should have social media integration so that you can easily post updates about your office calendar on your social media pages.